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Need to get in touch with us? You can send us an email at kate@thewinterlemon.com or reach out to us using the form below:
Do past designs come back in stock?
All WinterLemon pieces are handmade. Because many are crafted using vintage and unique findings, often our pieces are one-of-a-kind. If there was a specific piece you liked that has been sold, please contact us and we will do our best to create something similar for you.
What is your policy for taxes, duties, and fees on international orders?
WinterLemon has no control over the taxes, duties, and customs clearance fees that are charged by your country for international orders. The buyer is responsible for paying these additional costs.
How do I care for my jewelry?
Providing the proper care for your jewelry is important to ensure that you can enjoy it for years to come. Take a quick look at our Care Instructions to learn more about how to pamper your jewelry (both WinterLemon and otherwise!).
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